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A TEAM LIKE NO OTHER

At Grotto, our team of stylists work on a level system. The level system reaches two main objectives: to offer our stylists a route for professional development and achievement and to give you a range of stylists to suit your different service requirements. Level promotions for stylists are determined by the demand for their time. Clients may choose a level stylist that fits within their service needs and budget.

CONTINUOUS GROWTH

Grotto is always looking for skilled stylists to join our team as we meet the needs of our growing clientele! Continuous education is of the utmost importance to the success and creative growth of each stylist and the team as a whole. We are regularly bringing in various high-profile and reputable stylists in our industry, holding training days and career goal meetings with owner Jillian throughout the year.
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JOIN OUR TEAM

We are looking for professionals of all genders who will thrive in a busy salon, are passionate about their craft and who will bring their own personal flare to our team. Our wish is that when you join the team at Grotto, it is not just a job, but an opportunity to grow and develop a career that you love.

Associate Stylist

Job Description

  • Assist senior stylists in various hair services, including cutting, colouring, and styling.
  • Shampoo and condition clients’ hair, preparing them for styling.
  • Maintain cleanliness and organization of workstations and salon tools.
  • Stay informed about current beauty trends and hair care products.
  • Provide exceptional customer service by actively listening to clients’ preferences and needs.
  • Attend training sessions and workshops to enhance skills and stay updated on industry techniques.
  • Collaborate with the Grotto team to ensure a seamless and positive customer experience.
  • Demonstrate a willingness to learn and grow within the salon environment.
  • Assist with administrative tasks as needed, such as appointment scheduling and product inventory management.
  • Able to work as part of a team & also self motivated
  • Must be client focused
  • Full & part time positions available
  • Must be available day time, evenings & Saturdays

Hair Stylists

Job Description
  • A passion for the hair industry
  • Creative & self-motivated
  • Outcome focused, people focused
  • Goal oriented with attention to detail
  • Education is a key part of the success of our salon
  • Must be open to learning and growing as a team
  • Grotto is a career focused salon giving opportunities for advancement within your career
  • All levels of stylists are welcome
  • Training program set in place to create a consistent Grotto customer journey
  • Full & part time positions available

Customer Service Associate

Job Description
  • Client & stylist communications
  • Superb customer service skills
  • Scheduling appointments in person, over the phone & via email
  • Ability to support customers with their shopping experience
  • Positive and kind demeanour
  • Ordering and inventory management (in-store and online)
  • Passion for fashion & the beauty industry
  • Attention to detail a must in all areas
  • Time management and multi-tasking
  • Administrative experience preferred but not required
  • Comfortable with computer systems (scheduling, retail, etc.)
  • Full & part time positions available

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